Terms and conditions

Effective Date: November 11, 2025

 

Welcome to Dolly Lucifer (“we,” “our,” “us”).

By accessing or purchasing from DollyLucifer.com (the “Site”), you agree to these Terms & Conditions. Please read them carefully before using our website.

 

 

 

 

1. General Information

 

 

By visiting or shopping with Dolly Lucifer, you confirm that you are at least 21 years of age and legally allowed to purchase smoking accessories in your location.

All items are intended for legal use only. We do not condone or sell products for any illegal activity.

 

 

 

 

2. Products and Descriptions

 

 

We specialize in handmade and customized smoke accessories, including torches, bongs, and other unique, luxury pieces.

Because many of our items are handmade or one-of-a-kind, slight variations may occur — this adds to their individuality and charm.

 

We strive to display products as accurately as possible, but colors and finishes may vary slightly depending on screen settings or lighting.

 

 

 

 

3. Pricing and Payments

 

 

All prices are listed in USD.

We reserve the right to update prices, product descriptions, or availability at any time without notice.

 

Payments are processed securely through trusted third-party providers such as PayPal, Stripe, or Big Cartel checkout. We do not store your full credit card information.

 

 

 

 

4. Shipping

 

 

We ship orders as quickly as possible, typically within 3–7 business days.

Processing times may vary for handmade or custom items.

 

Once your order is shipped, you will receive tracking information via email. Dolly Lucifer is not responsible for delays, lost, or damaged packages once they are in the hands of the carrier.

 

 

 

 

5. Returns and Refunds

 

 

All sales are final due to the personal-use nature of our products.

We do not accept returns, exchanges, or cancellations once an order has been placed.

 

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos, and we will review your case for a possible replacement or partial refund.

 

 

 

 

6. Custom Orders

 

 

Custom and made-to-order items are crafted with care and attention to detail. Because of their personalized nature, all custom orders are non-refundable and non-cancellable once production has begun.

 

 

 

 

7. Intellectual Property

 

 

All content on this Site — including photos, product descriptions, branding, and logos — are the intellectual property of Dolly Lucifer and may not be used, copied, or distributed without written permission.

 

 

 

 

8. Limitation of Liability

 

 

By using this Site, you agree that Dolly Lucifer is not liable for any direct or indirect damages, injuries, or losses arising from the use or misuse of our products.

Use all products responsibly and in accordance with local laws.

 

 

 

 

9. Privacy

 

 

Your privacy is important to us. Please review our Privacy Policy for details on how your information is collected and used.

 

 

 

 

10. Changes to These Terms

 

 

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will take effect immediately upon being posted to this page.

 

 

 

 

11. Contact Us

 

 

For questions about your order or these Terms, contact us:

📧 Email: [email protected]

🌐 Website: https://dollylucifer.com